Diamond Healthcare Patient Registration Coordinator in Washington DC, District Of Columbia

Come work with a great team! Diamond Healthcare, the manager of behavioral health services for MedStar Washington Hospital Center, has an opening for a Patient Registration Coordinator who is responsible for a complete range of clinical, billing and administrative tasks in an outpatient behavioral health setting, i.e., registering patients, collecting co-pays, managing the reception area, etc.

  • Receives and screens telephone callers, provides information per department/Hospital policy, and/or routes calls to appropriate personnel. Receives and forwards messages as appropriate. Schedules and coordinates appointments as necessary. Obtains relevant diagnostic test results prior to patient appointment.

  • Greets patients, visitors, and staff to the office, determines their need(s) and assists/ directs them accordingly.

  • Works with a variety of internal and external customers to ensure the delivery of high quality care with excellence in clinical outcomes and customer satisfaction.

  • Registers patients in the patient registration system as well as in any applicable department system confirming insurance information and securing applicable documentation. Accepts payments.

  • Tracks data and other compliance items.

  • Other duties as assigned.

This position will be cross trained throughout the clinic, as needed and other administrative duties may be assigned. Candidates should have a minimum of 1-2 years experience in working in a clinical or ambulatory setting, preferably with patients with psychiatric/behavioral health disorders. Must be flexible to adjust to the needs of a fast-paced environment, demonstrate effective problem solving skills and display excellent oral/written communication skills. High school diploma or GED is required; Bachelor’s degree is strongly preferred.


ID: 2018-2627

Hospital/Program: Washington Hospital Center - MedStar

External Company Name: Diamond Healthcare Corp.

External Company URL: http://www.diamondhealth.com/

Street: 110 Irving Street NW

Post End Date: 8/31/2018