NRT Realogy Escrow Resource Consultant in Tampa, Florida

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Date:Mar 9, 2018

Location:Tampa, FL, US, 33607

Company:Realogy Services Group LLC


Escrow Resource Consultant

Req #: 52067

Sunbelt Title in Tampa, FL, a wholly owned subsidiary of Title Resource Group (TRG) is seeking an Escrow Resource Consultant. TRG is a full-service title, settlement, underwriting and vendor management services company serving real estate companies, affinity groups, corporations and financial institutions in support of residential and commercial real estate transactions.

TheEscrow Resource Consultantis responsible for:

  • Assisting all Escrow Team Players on daily questions related to files in process or files at closing

  • Providing support and guidance to Team Players

  • Monitoring questions that could identify training needs

  • Responding to questions from Team Players in our branches in a timely manner in all of the following areas:

  • Title clearance

  • CORE file balance questions

  • General CORE questions

  • General title and closing related questions

  • Creating and delivering training materials including:

  • Webcast trainings on CORE for new hires

  • Identify topics for training

  • Create training material

  • Deliver training via live webcast

  • Record training sessions for playback by team players

  • Team Player onboarding and departure tasks

  • Opening and tracking facilitie requests

  • Maintaining Underwriter appointment spreadsheet

  • Updating Today Page in CORE monthly

  • Creating and updating documents in Word for CORE

  • Maintaining DocCenter password

  • Maintaining Caveat list

  • Policy and Procedure creation and maintenance

  • Testing new systems and system upgrades

  • Escalate IT Help Desk tickets


  • High school diploma or equivalent required; some college is preferable or a willingness to enroll in basic classes geared toward Education, Teaching Adults, Writing for Business and Communication

  • Must hold a valid Title License and be in good standing with DFS

  • Strong title knowledge in all areas mentioned throughout job description

  • Excellent customer service skills

  • Excellent oral and written communication skills

  • Ability to work independently

  • Strong decision-making skills

  • Microsoft Suite proficient

  • Preferred CORE experience and compentency balancing files

Truly Remarkable Service:

  • We are looking for a friendly, outgoing, well organized person with a strong work ethic and desire to find solutions to help customers have a truly remarkable experience closing their real estate transactions.

  • Must create a positive image of the company through a professional appearance, actions, and conduct to fellow employees and customers.

  • Establish a professional working rapport with our clients and any new relationships that are established.


On a personal and professional level, here’s just part of what you’ll enjoy:

  • Career growth opportunities

  • Training and Development

  • Medical/Dental/Vision

  • Paid Holidays and Vacation

  • 401(k) Matching Program

  • Corporate Discounts

  • Employee Assistance Program

  • Tuition Reimbursement

  • Adoption Reimbursement

Title Resource Group, LLC a subsidiary of Realogy Holdings Corp, is committed to providing equal employment opportunity (“EEO”) and will make employment decisions without regard to race, color, religion, national origin, citizenship, age, sex, gender, sexual orientation, sexual preference, gender identity or gender expression, veteran status, marital status, disability, or any other characteristic protected under applicable laws and regulations. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of disability, protected veteran status or any other characteristic protected under applicable laws and regulations. Under the Americans with Disabilities Act and other applicable laws Title Resource Group will provide reasonable accommodation to disabled applicants upon request during the application process to ensure equal opportunities to be considered for employment. HTF1

Nearest Major Market:Tampa