PDS Tech Inc Dealer Technical Liaison in Plano, Texas

PDS Tech Inc is seeking a Dealer Technical Liaison in Plano, TX

Responsibilities

  • Consult with dealers in-person, on the phone, and via email.

  • Guide dealers in development of mobility-as-a-service business processes and onboarding to Mobility Services Platform (MSPF) and Smart Key Box (SKB).

  • Develop and maintain training resources for pilot dealers.

  • Identify potential challenges and missteps, acting as the “boots on the ground” for the pilot.

  • Understand the technical basics of MSPF and SKB to support dealers with issues, or connect with other resources for deeper technical assistance.

  • Support the Mobility Services team with pilot growth and development by providing dealer feedback on the program.

Must Haves Requirements:

  • Strong working knowledge and understanding of overall dealership operations

  • Experience consulting and supporting dealers

  • Knowledge in Retail Dealership Operations- sales and fixed operations.

  • Basic technical proficiency with smartphone applications, web portals, and IoT connected technologies

  • Interest in future technology and Mobility-as-a-Service

  • Strong communication skills, verbal and written

  • Ability to work inter-departmentally, planning and organizational skills

Preferred Requirements:

  • Bachelor's Degree or equivalent experience

  • TRAC/Fleet Operations knowledge a plus.

All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or other legally protected status.