SAP Customer Solution Adoption Expert Job in Newtown Square, Pennsylvania
Requisition ID: 184182
Work Area: Customer Service and Support
Expected Travel: 0 - 30%
Career Status: Professional
Employment Type: Regular Full Time
Original Posting Date: 5/6/2018
SAP started in 1972 as a team of five colleagues with a desire to do something new. Together, they changed enterprise software and reinvented how business was done. Today, as a market leader in enterprise application software, we remain true to our roots. That’s why we engineer solutions to fuel innovation, foster equality and spread opportunity for our employees and customers across borders and cultures.
SAP values the entrepreneurial spirit, fostering creativity and building lasting relationships with our employees. We know that a diverse and inclusive workforce keeps us competitive and provides opportunities for all. We believe that together we can transform industries, grow economics, lift up societies and sustain our environment. Because it’s the best-run businesses that make the world run better and improve people’s lives.
Location: Newtown Square, PA (and various client sites nationwide)
Purpose and Objective: SAP Labs, LLC seeks a Customer Solution Adoption Expert at our Newtown Square, PA location (and various client sites nationwide) to support SAP consulting, implementation partners, and AGS in de-escalation and critical projects, especially on complex scenarios and cross product processes.
Expectations and Tasks: Drive and orchestrate the continuous improvement of SAP products and services, taking the product from validation to customer deployment. Build communities of practice throughout the SAP ecosystem. Maintain close connection to all parts of the community, especially customers, solution, and product owners, development, quality team, support, consulting, sales, and partners. Review backlog of topics for knowledge enablement material and feedback/Beta projects. Recommend customers for these projects based on experience working with them in the field. Lead projects to impact product via findings at customer sites. Ensure that findings are implemented into the product. Build proof of concepts for key customers working closely together with the different teams in the Healthcare development organization. Serve as the End to End Technical Lead for the HANA Platform for health in key customer implementation projects. Design healthcare solution architectures by combining our healthcare platform with other SAP assets. Understand Customer Requirements in detail and roll these back in to development roadmap plans. Enable field resources globally so that they can learn Healthcare platform solution, project approaches and scale. 30% travel required to various client sites nationwide.
Education and Qualifications/Skills and Competencies: Bachelor's degree in Computer Science, Engineering, Mathematics, or related field of study and 7 years of experience, or alternately a Master's degree and 5 years of experience, required.
Work Experience: Experience must include 3 years of experience involving SAP HANA; 3 years of experience involving SAP UIF development; 2 years of experience involving Health technology Connected Health Platform and MRI; and 2 years of experience involving ASCO CancerLinQ project involvement. 30% travel required to various client sites nationwide.
Travel: 30% travel required to various client sites nationwide.
Internal use only: reference code lhrs4262
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Successful candidates might be required to undergo a background verification with an external vendor.