Veterans Affairs, Veterans Health Administration Food Service Worker (CLC Hostess) in Decatur, Georgia

  • Duties

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Duties
Summary

The Nutrition and Food Service is responsible for providing meals and nutritional care to veteran patients at the medical Center. The Food Service Worker, WG-4 is the highest skilled food service worker position in Nutrition and Food Service at the Atlanta, GA VA Medical Center. The primary purpose of the Food Service Worker, WG-4 position is to perform complex tasks, maintain quality control and give technical guidance to lower level food service workers.

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Responsibilities
  • The incumbent is expected to make the final check of diet trays assembled by lower grade workers for completeness, correct food temperature, and to verify that food items on the tray are appropriate for the prescribed diet.
  • Conducts tray line briefing prior to each meal.
  • Advises lower grade food service workers on special diet issues and quality control issues, such as food labeling practices, equipment operation, plating techniques, tray arrangement, and practices to maintain safe temperatures of foods.
  • Checks assembled trays on tray line for 100% compliance with the list of foods on the tray ticket.
  • Incumbent is expected to use a computer terminal to record and retrieve recipe, menu, and inventory data and to produce printouts of such information for various work units in the kitchen.
  • The incumbent is expected to follow directions in assembling, measuring, weighing, or mixing ingredients for basic formulas and other supplemental feedings.
  • The incumbent is expected to provide patients with basic information about modified diets, such as explaining to a patient on a sodium restricted diet that canned vegetables must be eaten in moderation because they are typically high in salt, or telling a patient on a diabetic diet that, according to the exchange lists, cheese may be substituted for meat.
  • Delivers individual nourishment, tube feedings and ward stock to appropriate patients or nursing stations. Returns overstocked tube feedings and ward stock to kitchen.
  • Spot checks dish washing activities, cleaning of the serving units, tray line and dining room including floors, equipment, tables etc. to assure that sanitary standards are maintained
  • Relieves for Food Service Supervisor with responsibilities of opening and closing the kitchen, checking employees in/out for duty, preparing daily work schedules, and starting and completing meal service in a timely manner.

Work Schedule: Sunday - Saturday; 06:00am - 2:30pm Position Description Title/PD#: Food Service Worker (CLC Hostess)/PD#08164A Relocation/Recruitment Incentives:Not authorized

Travel Required

Not required

Supervisory status

No

Promotion Potential

4

  • #### Job family (Series)

7408 Food Service Working

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  • Dish Room Workers
  • Workers, Dish Room

  • Requirements

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Requirements
Conditions of Employment
  • You must be a U.S. Citizen to apply for this job
  • Designated and/or random drug testing may be required
  • Selective Service Registration is required for males born after 12/31/1959
  • You may be required to serve a probationary period
  • Subject to a background/security investigation
  • Pre-employment physical required
  • Selected applicants will be required to complete an online onboarding process
Qualifications

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 07/20/2018.

EXPERIENCE: A specific length of training and experience is not required, but you must show evidence of training or experience of sufficient scope and quality of your ability to do the work of this position. Evidence which demonstrates you possess the knowledge, skills, and ability to perform the duties of this position must be supported by detailed descriptions of such on your resume. Applicants will be rated in accordance with the OPM Qualification Standard Handbook X-118C.

SCREEN-OUT ELEMENT: Your qualifications will first be evaluated against the prescribed screen out element, which usually appears as question 1 in the on-line questionnaire. Those applicants who appear to possess at least the minimal acceptable qualification requirement are considered for further rating; those who do not are rated ineligible and are eliminated. The potential eligibles are then rated against the remainder of the Job Elements:

  • Customer Service
  • Follow Directions
  • Food Service
  • Special Aptitude - Food Service Work
  • Without more than normal supervision

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment.

Physical Requirements: Must be physically able to continuously walk and stand. Stooping, bending, reaching, pushing, and pulling movements are frequent. Food Service Workers may frequently lift or move food containers and equipment weighing up to 40 pounds unassisted and occasionally lift or move objects weighing over 40 pounds with the assistance of lifting devices or others. Some assignments may involve manipulation of cumbersome, heavy objects and utensils such as washing stainless steel mixing bowls and filling beverage dispensers. Significant physical effort may be necessary to unload, store, and deliver supplies and to push/pull loaded tray carts and storage racks.

Manual dexterity is necessary to operate equipment and when handling sharp knives. Eye-hand coordination and ability to concentrate and react quickly is necessary to serve tray line and operate motorized equipment.

Working Conditions:Incumbents must be able to tolerate extremes of temperature and noise. Work is carried out in the kitchen/dish room area, which is often hot and uncomfortable. There is exposure to steam , cooking odors, and extreme of temperatures as when entering walk-in refrigeration and freezing units. There is potential for accidents/injuries including cuts, bruises, sprains, burns, sca'lds, and falls on slippery floors. Strong cleaning and sanitizing solutions, which may be skin and respiratory irritants are used frequently. Strict time demands are required to adhere to patient meal schedules.

Work is often performed in patient care setting where there may be exposure to contagious disease. May have contact with patients who occasionally demonstrate verbally and/or physically aggressive behavior.

Education
Additional information

Receiving Service Credit or Earning Annual (Vacation) Leave: Federal Employees earn annual leave at a rate (4, 6 or 8 hours per pay period) which is based on the number of years they have served as a Federal employee. VA may offer newly-appointed Federal employee's credit for their job-related non-federal experience or active duty uniformed military service. This credited service can be used in determining the rate at which they earn annual leave. Such credit must be requested and approved prior to the appointment date and is not guaranteed.

The Interagency Career Transition Assistance Plan (ICTAP) and Career Transition Assistance Plan (CTAP) provide eligible displaced Federal/VA competitive service employees with selection priority over other candidates for competitive service vacancies. To be qualified you must submit appropriate documentation (a copy of the agency notice, your most recent performance rating, and your most recent SF-50 noting current position, grade level, and duty location) and be found well-qualified (have a final rating of 85 or more) for this vacancy. Information about ICTAP and CTAP eligibility is on OPM's Career Transition Resources website at http://www.opm.gov/policy-data-oversight/workforce-restructuring/employee-guide-to-career-transition/.

Placement Policy: The posting of this announcement does not obligate management to fill a vacancy or vacancies by promotion. The position may be filled by reassignment, change to lower grade, transfer, appointment, or reinstatement. Management may use any one or any combination of these methods to fill the position.

It is the policy of the VA to not deny employment to those that have faced financial hardships or periods of unemployment.

This job opportunity announcement may be used to fill additional vacancies.

Veterans and Transitioning Service Members: Please visit the VA for Vets site for career-search tools for Veterans seeking employment at VA, career development services for our existing Veterans, and coaching and reintegration support for military service members.

Financial disclosure not required.

For more information on the "Who may apply" eligibility requirements, please refer to the OHRM Status Candidates and Other Candidate Definitions document.

If you are unable to apply online view the following link for information regarding an Alternate Application.

This position is covered under the bargain union.

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How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE WILL NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE.

If you are referred for consideration, you may be asked to submit additional job related information, which may include, but not limited to; responses to the knowledge, skills and abilities; completion of a work sample, and/or contact for an interview.Your resume and/or supporting documentation will be verified. Please follow all instructions carefully. Errors or omissions may affect your rating or consideration for employment.

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Background checks and security clearance
Security clearance

Public Trust - Background Investigation

  • Required Documents

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Required Documents

To apply for this position, you must provide a complete Application Package which includes:

  • Resume

The following documents are accepted, and may be required if applicable to your eligibility and/or qualifications for this position. Please use this checklist to make sure you have included other documents required for your application, such as a copy of your transcript (if using education to qualify), SF-50's (current/former Federal employees), documentation to support Veterans Preference claims, or ICTAP/CTAP documentation (for displaced Federal employees). You will not be contacted for additional information.

  • DD-214
  • OF-306
  • Schedule A Letter
  • Other Veterans Document
  • Resume
  • SF-15
  • SF-50

Veterans' Preference: When applying for Federal Jobs, eligible Veterans should claim preference for 5pt (TP), 10pt (CP/CPS/XP), or for Sole Survivor Preference (SSP) in the questionnaire. You must provide a legible copy of your DD214(s) which shows dates and character of service (honorable, general, etc.). If you are currently serving on active duty and expect to be released or discharged within 120 days you must submit documentation related to your active duty service which reflects the dates of service, character of service (honorable, general, etc.), and dates of impending separation. Additionally, disabled veterans and others eligible for 10-point preference (such as widows or mothers of eligible Veterans) must also submit an SF-15 "Application for 10 Point Veteran Preference" with required proof as stated on the form. Documentation is required to award preference.For more information on Veterans' Preference, please visit http://www.fedshirevets.gov/job/vetpref/index.aspx.

If you are relying on your education to meet qualification requirements:

Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.

Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

  • Benefits

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Benefits

A career with the U.S. Government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Learn more about federal benefits.

Review our benefits

Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time, or intermittent. Contact the hiring agency for more information on the specific benefits offered.

  • How to Apply

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How to Apply

All applicants are encouraged to apply online.To apply for this position, you must complete the questionnaire and submit the documentation specified in the Required Documents section below. The complete application package must be submitted by 11:59 PM (ET) on 07/20/2018 to receive consideration. To preview the questionnaire click https://apply.usastaffing.gov/ViewQuestionnaire/10250727.

  1. To begin, click Apply Online to create a USA JOBS account or log in to your existing account. Follow the prompts to select your USA JOBS resume and/or other supporting documents and complete the occupational questionnaire.
  2. Click Submit My Answers to submit your application package. NOTE: It is your responsibility to ensure your responses and appropriate documentation is submitted prior to the closing date. To verify your application is complete, log into your USA JOBS account, https://my.usajobs.gov/Account/Login, select the Application Status link and then select the more information link for this position. The Application page will display the status of your application, the documentation received and processed, and any correspondence the agency has sent related to this application. Your uploaded documents may take several hours to clear the virus scan process. To return to an incomplete application, log into your USA JOBS account and click Update Application in the vacancy announcement. You must re-select your resume and/or other documents from your USA JOBS account or your application will be incomplete.

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Agency contact information
Janette Shanks
Phone

(404) 321-6111 X4030

Email

Janette.Shanks@va.gov

Address

Atlanta VA Medical Center 1670 Clairmont Road Decatur, GA US

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Next steps

Once your online application is submitted you will receive a confirmation notification by email. After we receive application packages (including all required documents) and the vacancy announcement closes, we will review applications to ensure qualification and eligibility requirements are met. After the review is complete, a referral certificate(s) is issued and applicants will be notified of their status by email. Referred applicants will be notified as such and may be contacted directly by the hiring office for an interview. All referred applicants receive a final notification once a selection decision has been made.

You may check the status of your application at any time by logging into your USA Jobs account and clicking on Applications. Information regarding your application status can be found in the USAJobs Help Center.

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  • Fair & Transparent
Fair & Transparent

The Federal hiring process is setup to be fair and transparent. Please read the following guidance.

Equal Employment Opportunity Policy

The United States Government does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor.

  • Equal Employment Opportunity (EEO) for federal employees & job applicants

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Reasonable Accommodation Policy

Federal agencies must provide reasonable accommodation to applicants with disabilities where appropriate. Applicants requiring reasonable accommodation for any part of the application process should follow the instructions in the job opportunity announcement. For any part of the remaining hiring process, applicants should contact the hiring agency directly. Determinations on requests for reasonable accommodation will be made on a case-by-case basis.

A reasonable accommodation is any change to a job, the work environment, or the way things are usually done that enables an individual with a disability to apply for a job, perform job duties or receive equal access to job benefits.

Under the Rehabilitation Act of 1973, federal agencies must provide reasonable accommodations when:

  • An applicant with a disability needs an accommodation to have an equal opportunity to apply for a job.
  • An employee with a disability needs an accommodation to perform the essential job duties or to gain access to the workplace.
  • An employee with a disability needs an accommodation to receive equal access to benefits, such as details, training, and office-sponsored events.

You can request a reasonable accommodation at any time during the application or hiring process or while on the job. Requests are considered on a case-by-case basis.

Learn more about disability employment and reasonable accommodations or how to contact an agency.

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Legal and regulatory guidance
  • Financial suitability
  • Social security number request
  • Privacy Act
  • Signature and false statements
  • Selective Service
  • New employee probationary period

This job originated on www.usajobs.gov. For the full announcement and to apply, visit www.usajobs.gov/GetJob/ViewDetails/503975800. Only resumes submitted according to the instructions on the job announcement listed at www.usajobs.gov will be considered.

Open & closing dates: 06/29/2018 to 07/20/2018

Salary: $16.91 to $19.72 per hour

Pay scale & grade: WG 4

Work schedule: Full-Time

Appointment type: Permanent