Dell Advisor, Sales Training in United States

Role Overview:

The Instructional Designer works with specific sales and business unit teams to assess needs and design/implement training programs, creates training strategies that align to corporate initiatives and objectives, and defines and tracks key metrics that measure results and accomplishment of course and/or program goals.

If you are selected to interview for this opportunity, please be prepared to provide examples of your work using the Articulate Storyline 360tool.

Role Responsibilities:

  • Designs and authors sales training deliverables to supplement Global Commercial Sales L&D programs in alignment with strategic sales initiatives; deliverables include eLearning modules, instructor-led training, virtual instructor-led training, screencasts, etc.

  • Facilitates project meetings and maintains overall project plans

  • Conducts needs assessments to determine audience requirements and develops curriculum plans to support audiences ongoing knowledge requirements

  • Manages internal customer expectations and delivers training deliverables on time and within allocated budgeted

  • Ensures regional and cultural challenges are considered and incorporated into training design

  • Ensures appropriate consultation with stakeholders for all required training development with necessary agreement and sign off at all stages of the design process

  • Builds relationships with relevant groups in order to engage on new programs, initiatives etc. (e.g., Marketing, Product Group, Channel, Sales Operations, Services, Sales Leadership)

  • Ensures that all training documents are technically accurate; proofs documentation for consistency with regard to audience clarity, organization, readability and completeness

    Role Requirements:

  • Undergraduate degree and 3-4 years relevant experience or Graduate degree and 1-2 years relevant experience with instructional design methodology and creating learning deliverables

  • Excellent understanding of adult learning principles and measuring learning outcomes, working knowledge of instructional design concepts, and strong project management skills.

  • Strong expertise using Articulate Storyline/Presenter development software for eLearning development

  • Excellent written and oral communication skills

  • Ability to work in a fast-paced environment

  • Ability to work individually and on teams, as well as lead project teams

  • Familiar with Microsoft office (Word, PowerPoint, Outlook), as well as online training development and graphics software packages such as Articulate Storyline 360, Presenter, Adobe Creative Suite, Camtasia, Flash, AfterEffects, etc.


  • Proven expertise using Articulate Storyline eLearning authoring tool

  • Strong stakeholder management skills and ability to drive projects through the design process to completion

Job: *Sales Training

Organization: *Commercial Sales and Enterprise Solutions

Title: Advisor, Sales Training

Location: Remote/Field/Satellite Office

Requisition ID: 17000NJF