COMMERCE BROKERAGE SERVICES INC Contact Center Digital Support Representative Entry Level in St. Louis, Missouri

21910 Contact Center Digital Support Representative Entry Level OpenJob Category:Grade 05 ----------------------------------------------------------------------Location: 1045 Executive Pkwy, St. Louis, Missouri 63141 ----------------------------------------------------------------------Job Expectations:How would you like to work for a great company that offers career growth and values your skills and experience? For over 150 years, Company has built a strong reputation as a Super Community bank and is recognized as an industry leader. In today's growing and competitive financial services industry, we look for creative and innovative solutions to meet the needs of our customers. To achieve our results, we recruit the best and brightest employees who ask, listen and solve to meet our customers' needs!We consider our call center to be among the best in the industry. You'll find engaged team members, supportive management, career growth opportunities and a business casual environment.Digital Banking Support Representatives are responsible for answering customer phone requests regarding all digital banking products/services offered Online banking and bill payment enrollments, bill payment/transfer assistance, POP money transfers, e-Statements, alerts, mobile banking while achieving and maintaining satisfactory call-related quality monitoring and efficiency goals. We have flexible schedule options available, including 1st and 2nd shift, schedules may include rotations for weekend and holiday coverage. Our contact center is located in Creve Coeur, MO off Olive Blvd, between Hwy 270 and Route 364/Page Ave Extension. Company reserves the right to fill part time positions as soon as a qualified candidate is identified.Based upon experience level, position may be filled as a Representative I or II.Education:High School Diploma or GED requiredExperience:*Minimum 2 years customer service experience preferred; banking experience is a plus*Proficient in using a personal computer in a windows environment required*General knowledge of internet functionality required*Knowledge of web/mobile browsers*Understanding of mobile devices, operating systems*Understanding of how to remove cache and cookies.*Typing - 25 wpmTime Type:Full timeEmployer's Job# 21910-993Please visit job URL for more information about this opening and to view EOE statement.