Alcatel-Lucent Lead Operations Manager, Managed Services in Moscow, United States


  • Participation in MMR, Operational Review and Project reviews

  • Responsible for maintaining, improving and communicating a rolling project level Orders and Sales Forecast based on the Region Forecasting process.

  • Support the monthly Variable Margin reviews with the Delivery teams of Network and Systems Integration (NSI), and Managed Services (MSD).

  • Responsible for Headcount reporting (Actuals, Forecast, specific metrics, comparisons), and management of updates needed on the HR and/or Financial systems that need to be coordinated with the in-country HR and Finance teams.

  • Determine Labor Rates for NSI and MSD

  • Customize monthly utilization reports

  • Access to the financial systems to get data for analysis and tracking purposes

  • Assist in the planning and design of business processes and make recommendations to improve and support business systems and activities.

  • Monitor trends in the business environment, costs, statistics, as well as responding to ad hoc information requests.

  • Assist in the business Planning process, and monitor and report on progress in achieving the objectives specified in the business plan.

  • Ensure of a correct anticipation and mitigation of risk impacts on the project financials

  • Provide analysis of variations of last IPIS, RPIS and ECPLS of projects

  • Analyze the root causes of margin deviations


  • Ten years in Telecom business

  • Knowledge of financial systems

  • Proficiency in Excel require

  • Native Russian with fluence English is a must

  • Excellent communication skills

  • Able to provide analysis to internal customers and senior management

  • Results and deadline oriented

Job: fALU Networks Operations

Primary Location: Europe, Middle East, Africa-Russian Federation-Moscow

Schedule: Full-time

Req ID: 1700000CF4