NRT Realogy Real Estate Specialist in Danbury, Connecticut

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Date:Jun 19, 2017

Location:Danbury, CT, US, 06810

Company:Realogy Services Group LLC

Real Estate Specialist - Direct Delivery

PRIMARY FUNCTION

Work in partnership with Cartus's internal and external customers to effectively market customer properties in a manner that is consistent with client policies, procedures, and contract parameters. Administer Cartus Home Marketing Assistance Program through interaction with the brokerage community. Provide coaching, focus on agent prepared strategy and marketing action plan, and compliance with client policy requirements. Coordinate all functions to both minimize cost and maximize client and customer satisfaction. This position will require the ability to work a flexible schedule to include weekends and evenings. Shifts include 8:30 am - 5:00 pm, Monday through Friday and/or 12:00 pm - 8:30 pm, Monday through Friday.

Please note that the ExxonMobil group move is anticipated to last approximate 18-24 months. Any internal employee who applies and receives a position on the ExxonMobile group move will need to re-apply for another position. There is no guarantee that an employee on the ExxonMobil group move will be given a position after the group move has ended.

PRIMARY FUNCTION

Work in partnership with Cartus's internal and external customers to effectively market customer properties in a manner that is consistent with client policies, procedures, and contract parameters. Administer Cartus Home Marketing Assistance Program through interaction with the brokerage community. Provide coaching, focus on agent prepared strategy and marketing action plan, and compliance with client policy requirements. Coordinate all functions to both minimize cost and maximize client and customer satisfaction.This position will require the ability to work a flexible schedule to include weekends and evenings. Shifts include 8:30 am - 5:00 pm, Monday through Friday and/or 12:00 pm - 8:00 pm, Monday through Friday.

MAJOR DUTIES AND RESPONSIBILITIES

Provide real estate and marketing expertise

Successfully partner with all internal and external customers to complete property marketing action plan

Assist in educating the appropriate party regarding an understanding of the marketing action plan and ensure that the individual is comfortable with supporting and providing this plan to the customer

Act as a resource for customers to negotiate offers and/or closing issues when necessary and appropriate

Ensure that supplier partners perform all necessary tasks related to the sale and closing of each property

Establish effective working relationship with both Network and Non-Network brokers to successfully implement all primary functions for the sale of a property. Coordinate ordering, reviewing, analyzing the agent-prepared Broker Market Analysis (BMA) and property marketing action plan

Provide expertise to both monitor and guide agent activities and communications defined within their action plan, all according to Cartus and client policy and procedural requirements

Coordinate development of agents’ initial strategy and all subsequent marketing updates as required by specific client contracts and programs

Write property marketing strategies and updates, maximizing efficiency by effectively using supporting real estate market information and data provided by the agent

Complete quality-based, timely, system summaries of all initial strategies and marketing updates in order to communicate this information to the customer

Serve as an objective, real estate, subject matter expert and resource to both internal and external customers

Maintain working knowledge of corporate client policies to effectively manage critical marketing information and events

Proactively communicate property marketing issues to appropriate party. Ability to manage reviewing and signing of legal documents, including but not limited to third party contracts and Cartus Custom State Contracts

Work with appropriate personnel at first identification of red flag property characteristics

Analyze, communicate, and identify solutions for implementation to successfully sell these properties

Work with Regional Closing Office when necessary and appropriate to resolve closing issues

Efficiently and effectively utilize technology as tool for communication and data management

QUALIFICATIONS / SELECTION CRITERIA

Four year degree or two years relevant experience highly preferred

Customer service experience required

Demonstrated excellent verbal and written communication skills

Prior relocation, real estate or related field experience desired

Strong organizational and analytical skills

DIMENSIONS / COMPETENCIES

Ability to Successfully Work in a Team-based Environment

Capability to Build Partnerships and Rapport with both internal and external customers

Adaptable to Change

Proficient Verbal and Written Communication skills

Ability to Work in a Fast-paced, Corporate Environment

Skillfulness with Multi-tasking

Aptitude for Technology

Strong Influencing Skills

Focused Attention to Detail

Aptitude for Effectively Planning, Organizing, and Prioritizing work

Competency for Analysis and Judgment

Solid Decision Making Savvy

Capacity for Innovation and a Sense for Thinking “Outside of the Box”

Proficiency with Negotiation Skills

Talent for Identifying Process Improvements

Realogy and its subsidiaries are committed to providing equal employment opportunity (“EEO”) and will make employment decisions without regard to race, color, religion, national origin, citizenship, age, sex, gender, sexual orientation, sexual preference, gender identity, gender expression, veteran status, marital status, disability, or any other characteristic protected under applicable laws and regulations. Under the Americans with Disabilities Act and other applicable laws Realogy will provide reasonable accommodation to disabled applicants upon request during the application process to ensure equal opportunities to be considered for employment.

Nearest Major Market:BridgeportNearest Secondary Market:Danbury