Carolinas Healthcare System Registrar/Hospital CHS Kings Mountain Emergency Department in Charlotte, North Carolina

Registrar/Hospital CHS Kings Mountain Emergency Department

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Date: Oct 12, 2017

Location: Charlotte, NC, US, 28086

Company: Carolinas HealthCare System

Job Req ID: 145612

Position Number: 00148426

Employment Type: Full Time

Shift: Variable/On Call

Shift Details: 3:00pm-11:30pm, 5 days per week including every other weekend

Standard Hours: 40.00

Department Name: Patient Registration - ER

Location: CHS Kings Mountain

Location Details: CHS Kings Mountain ED

Job Summary

Receives and provides information to patients, significant others, healthcare team members and hospital guests in a courteous and professional manner. Provides an accurate and timely registration process to the patient population.

Essential Functions

  • Greets and assists customers, patients, and visitors. Acts with a sense of urgency when dealing with patients and workflow.

  • Verifies all patients have orders with diagnosis and referring physician information including a legible physician signature.

  • Performs point-of-service collections in a professional manner.

  • Acts and communicates in a professional manner, appropriate for the healthcare setting.

  • Assumes responsibility for ensuring the waiting area is clean and orderly.

  • Identifies patients utilizing two forms of identification; armbands all patients. Explains the process to all patients. Assists patients with undressing needs if required.

  • Responds to emergencies in the department following processes identified for that particular area.

  • Assists in meeting departmental goals, point-of-service collections and registration accuracy.

Physical Requirements

Ability to work in a fast-paced environment. Requires the ability to concentrate with constant interruptions. Will be required to sit, stand, walk, push, pull and moderate lifting of patients.

Education, Experience and Certifications

High School Diploma or GED required.

At Carolinas HealthCare System, our patients, communities and teammates are at the center of everything we do. Our commitment to diversity and inclusion allows us to deliver care that is superior in quality and compassion across our network of more than 900 care locations.

As a leading, innovative health system, we promote an environment where differences are valued and integrated into our workforce. Our culture of inclusion and cultural competence allows us to achieve our goals and deliver the best possible experience to patients and the communities we serve.

Posting Notes: Not Applicable

Carolinas HealthCare System is an EOE/AA Employer