Dell Mgr 2, Technical Content Dev in Bangalore, India
Mentors and manages information developers
who create and design technical content.
Develops goals for the team aligned with established policies and standards.
Interacts with lead design engineers, usability testers, QA testers, field technical support, and other technical resources on a regular basis to ensure that technical content meets customer needs.
Monitors the completion of tasks within time and cost constraints and ensures that technical and functional objectives are met.
Interacts with managers and employees within the functional area to communicate project requirements, status, and milestones.
Provides input for departmental strategy, processes, programs, and initiatives.
Influences UI development and design, advocates for usability studies, and helps refine workflows and in-product verbiage.
Manages the research, creation, and coding of content for delivery in a variety of media
Ensures productive working relationships
among information developers, editors, and illustrators.
Develops and directs both schedules and workflows to achieve established goals and objectives.
Coordinates localization/internationalization projects, and ensures that technical content meets localization/internationalization requirements.
Solid knowledge and application of engineering
Possesses strong product/technology/industry knowledge
Communication skills. Problem solving skills Business Writing skills. Negotiation skills.
Typically 10+ years of relevant experience or
equivalent combination of education and work experience
Typically requires 2+ years managerial/leadership experience
When you choose our company, you join a diverse world of innovative thought leaders. At our core is a commitment to workplace diversity, the sustainability of our planet, and community corporate involvement. We offer highly competitive salaries, bonus programs, world-class benefits, and unparalleled growth and development opportunities-all to create a compelling and rewarding work environment.
Critical Hiring Criteria:
Engineering - Software
200 - STORAGE CORPORATE
India - Bangalore